Privacy notice
How personal information sent through this website is collected, used and protected.
Last updated: [date]
Who we are
This website is operated by Dr Karan Singh ([business name, if applicable]), who is the data controller for information submitted through it. You can contact us about privacy at [email address] or [postal address].
What we collect
When you send an enquiry, we collect the information you provide: your name, email address, phone number, the treatment you're interested in, your preferred practice, your preferred contact method and any message you include. If you're a dental professional, we also collect your practice name and, if provided, your GDC number.
Because your enquiry may reveal information about your health, we treat it as special category data and handle it with extra care.
How we use it
- To respond to your enquiry and answer your questions.
- To arrange a consultation at the practice you choose.
- To keep a record of our correspondence.
We don't use your information for marketing, and we never sell it.
Our lawful basis
We process your information because you've asked us to respond to your enquiry and to take steps before providing treatment. Where health information is involved, we rely on your explicit consent, which you give when you submit the form, and on the provision of healthcare.
Who we share it with
- The dental practice where your consultation or treatment will take place.
- Our form service provider, [provider name], which processes submissions on our behalf.
How long we keep it
If you don't go on to become a patient, we keep enquiry information for [period] and then delete it. If you become a patient, your information becomes part of your dental record and is kept in line with NHS and professional record-keeping guidance.
Your rights
You have the right to access, correct or delete your information, to object to or restrict how it's used, and to withdraw your consent at any time. To exercise any of these rights, contact us using the details above.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
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